Privacy Policy

Privacy Policy

This policy explains how RowPro Landscapes handles information about service inquiries. Online quote requests on this staging website are currently unavailable while setup and delivery verification are completed. Please call or text RowPro to discuss a project.

Inquiry information and use

The quote form asks for your name and one valid phone number or email address, with an optional brief message about what you need. You must acknowledge this Privacy Policy before submitting. A street address, project-type selection and photos are not requested in the initial form; RowPro can collect details during follow-up. Please do not include payment details or sensitive personal information. We use inquiry information to respond, discuss your project, prepare a quote and arrange services you request.

Service providers and security

When an authorized online form is submitted, FormSubmit processes the name, phone number or email, optional message and Privacy Policy acknowledgment to forward the inquiry to RowPro by email and provide spam prevention. FormSubmit receives these fields through a browser submission to its service and may use cookies and spam-prevention services. See FormSubmit’s Privacy Policy. Hosting, email and other necessary service providers may also process inquiry information to operate the website and communicate with you. We use reasonable safeguards, but no internet transmission or storage system is completely secure. Spam checks may use technical tokens and abuse-prevention information; these are not promotional sign-ups.

Retention

This website does not store inquiry submissions in its WordPress database. FormSubmit’s documentation states that it retains form submissions for 30 days, including submissions awaiting form activation, which may be released to the receiving mailbox after confirmation. RowPro controls retention in its receiving email inbox: inquiry information is normally kept for up to 12 months, unless longer retention is necessary to provide requested services, resolve an issue or meet applicable obligations.

Your requests

To request access to or deletion of your inquiry information, email rowprolandscapes@gmail.com. We may need to confirm your identity and may retain information when longer retention is necessary for the purposes described above.

No sale or promotional enrollment

We do not sell inquiry information. Sending an inquiry does not enroll you in promotional messages; any promotional enrollment requires separate consent.